Putting an Established Hospitality Supplier Online

Solafet Alsharq Case Study:
Trading Since 2000, Online Since Now

A Saudi hospitality supplier trading since 2000, known only to the people who already knew it. The site made that reputation findable.

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Solafet Alsharq Website project preview

Visual Showcase

Crafted with precision, down to the pixel

Overview

How we transformed this business

Challenge

The Problem

A quarter of a century supplying major Saudi hotel groups, and almost none of it visible to anyone outside the existing relationships. A reputation that is real and unreachable at the same time.

Strategy

Our Approach

We studied the market first to calibrate the design to a supplier of this standing, then ordered the pages around what a procurement manager actually asks rather than around how the company sees itself.

Result

The Outcome

Seven pages in Arabic with full right-to-left layout: three supply lines, six sectors served, the client list on a page of its own, and six recurring questions answered. Everything routes to a request for a quotation.

Project Story

From vision to launch — every step, intentional

  • Went through what the company needed the site to present
  • Services, previous work, partners and the ways to reach them
  • A supplier trading since 2000 does not need to be made to look new
  • Studied the market to arrive at the right direction for a supplier of this standing
  • Established what reads as credible in this trade
  • The common mistake is giving an established supplier the startup’s design
  • Produced the first design concept
  • Presented it
  • Approved
  • Built the site in Arabic, right to left throughout
  • Seven pages: services, sectors, clients, why us, FAQ, about and contact
  • Loaded the three supply lines, the six sectors and the client list
  • Routed every call to action to a request for a quotation
  • Launched
  • A reputation built since 2000 became findable by people outside the existing relationships

What We Built

Performance & Delivery

Three Supply Lines, Clearly Separated

Hotel supplies and equipment, printing and packaging solutions, and promotional gifts. Three distinct businesses under one supplier, presented as three rather than blurred into a general capability statement.

A Page for the Sectors They Serve

Hotels and resorts, royal palaces, restaurants and cafés, companies and institutions, advertising and events firms, and printing and branding companies. A buyer wants to know you have supplied someone like them before reading anything else.

The Client List, on a Page of Its Own

Four Seasons, Holiday Inn, Le Méridien, Rosewood, Swissôtel Makkah, Raffles Makkah, The Ritz-Carlton, Marriott Jabal Omar Makkah and NCB. Names, not a decorative strip at the bottom of the home page.

Six Recurring Questions, Answered

What they supply, whether products can be branded, delivery coverage, how long they have traded, how to request a quote, and what separates them from other suppliers. The questions a procurement manager sends in a first email, answered before it is written.

A Quote Path, Not a Contact Form

The site’s job in this trade is to produce a request for a quotation, so everything routes there.

Arabic, Right to Left, Throughout

Built for Arabic from the first layout rather than mirrored afterwards.

Behind the Results

Why this project succeeded

A Reputation That Existed Offline

The company was known, and only to the people who already knew it.

A quarter of a century supplying major Saudi hotel groups is a serious asset, and until this project it was invisible to anyone outside the existing relationships. The site’s job was not to make the company look bigger. It was to make what already existed findable.

The Design Had to Match the Age of the Business

The most common mistake in this sector.

An established supplier presented in the visual language of a new venture reads as less credible, not more modern. We studied the market first specifically to get that calibration right, and the design was approved on the first concept.

Structured Around the Buyer’s Questions

Not around the company’s org chart.

The page order follows what a procurement manager asks and in what order: what you supply, who you supply, who else buys from you, why you, how do I get a price. A site organised around how the business sees itself would have opened with the company history.

The Logos Are the Argument

The names on that page are the whole case.

In business-to-business supply the client list is the argument. Putting it on a page of its own rather than in a decorative strip treats it as evidence rather than decoration, which is what it is: a buyer who sees Four Seasons and The Ritz-Carlton on a supplier's page has learned more in one glance than any paragraph could tell them.

Sound Familiar?

What This Means For You

  • Struggling with low traffic and zero visibility?
  • Poor conversion rates despite good products?
  • Slow, outdated website hurting your credibility?
  • Competitors outranking you on every search?

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