At Arqam Web, we are committed to protecting your privacy. This privacy policy document outlines the types of personal information that is collected and recorded by Arqam Web and how we use it. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect several types of information to improve our website, services, and user experience:
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Personal Information: When you contact us via the contact form or request a quote, we may ask for your name, email address, phone number, and company details.
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Usage Data: We collect data about how our website is accessed and used. This may include your IP address, browser type, time spent on our site, and other diagnostic data.
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Cookies and Tracking Technologies: Our website uses cookies to track activity and improve functionality. Cookies are small files stored on your device. You can choose to disable cookies through your browser settings, but this may affect the functionality of certain parts of our site.
2. How We Use Your Information
We use the information we collect for various purposes:
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To Provide Services: We use your information to respond to inquiries, provide customer support, and fulfill requests such as quotes or consultations.
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To Improve User Experience: The usage data helps us understand how users interact with our website, allowing us to make improvements and ensure a seamless experience.
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To Communicate with You: We may use your contact information to send newsletters, updates, or promotional offers. You can opt-out of these communications at any time by following the unsubscribe instructions in the emails.
3. Data Protection and Security
We take the security of your personal information seriously. We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal data to third parties, except in the following situations:
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Service Providers: We may share your information with trusted third-party service providers who assist in operating our website, conducting our business, or servicing you. These third parties are obligated to keep your information confidential and use it solely for the purpose of providing the services.
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Legal Compliance: We may disclose your information if required by law or to comply with legal obligations, protect our rights or property, or respond to government requests.
5. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
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Access to Your Data: You have the right to request a copy of the personal data we hold about you.
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Correction: If any of the information we have about you is inaccurate or incomplete, you have the right to correct it.
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Deletion: You can request that we delete your personal data, subject to certain exceptions, such as legal obligations.
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Opt-out: You can opt-out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us using the details provided below.
6. Third-Party Links
Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the updated policy on this page with a revised “Last Updated” date. It is your responsibility to review this privacy policy periodically for any changes.
9. Contact Us
If you have any questions about this privacy policy, or if you would like to exercise your rights regarding your personal data, please contact us at:
Arqam Web
Email: info@arqamweb.com
Phone: +201118721404
Address: Alsaraya Mall, Sheikh Zayed, Giza, Egypt.